Class notes- Alternative actions- suggest an activity that gets you out of the situation, suggest an activity that is positive, fun and realistic. Delay Tactics- say or do something to break the mood or cools down the situation say or do something that gives you time to think.
Make a delay statement
Take a delay action
Create space
End the situation quickly
Build the relationship (if appropriate)
Make a delay statement
Take a delay action
Create space
End the situation quickly
Build the relationship (if appropriate)
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